Deanna S, Skokie, IL 2018/10/11 Rating "A"
Fantastic! Brad appreciated the urgency of our situation (could not get cars out of garage!). Found the main problem (needed new springs) and also found a minute, small problem (literally a nail that wasn't hammered all the way in, that was catching) to make it run smoothly. He is very generous with advice in advance--won't come and charge you if it's something easy (like making sure sensors are aligned). He is absolutely our "go-to" guy for anything we need with the garage door.
Maureen McG, Lake Zurich 2018/09/16 Rating "A"
I called Garage Door on Friday morning and left a message, which Brad returned within the hour. He asked if my car was trapped in my garage (it was not, thanks to the assistance of my neighbor), and asked if a Saturday appointment would be acceptable, which it was. He also quoted me a price over the phone, based upon my description of the problem. Brad arrived Saturday morning as promised, inspected the garage door, confirmed the problem and replaced both torsion springs. In addition, he looked at the other mechanisms, oiled the roller tracks, and gave me some good advice on what may happen in the future (the door is about 17 years old) and how to handle it. He was timely, efficient, knowledgeable and very helpful
David W, Chicago, IL 2018/08/20 Rating "A"
Splendid! Paul was very thorough and explained everything in detail. Very professional. We highly recommend this company!
Helen R, Chicago, IL 2018/08/20 Rating "A"
fine-my husband was with him- I was out
Peter K, Arlington Heights, IL 2018/07/23 Rating "A"
I am very pleased with the service I received. Brad got back to me the same day and I was able to schedule the torsion spring replacement immediately. Paul gave me a call about 40 minutes before he arrived to confirm and arrived as scheduled. He asked questions about my experience with the door, measured the door and the spring and concluded that the spring that was previously installed was not as strong as would be needed. He installed a more reliable 25,000 cycle rated spring, lubricated the rollers and adjusted the chain as needed. He also told me how to maintain the garage door and spring for optimal performance. Paul was very diligent and professional and I would not hesitate to hire Garage Door Corp. again. I read many reviews on Yelp, Google, Angie's List, etc. before hiring this company and it is easy to see why they are so highly rated.